And Uncertainty

Leading through change and uncertainty involves relationship-based attention and activity, leveraging interpersonal skills to achieve personal and business goals. Successful team members know how to communicate effectively, manage relationships, manage themselves, manage conflict, and influence others.

Our research shows that effective relationship management skills are the secret sauce to leading through change and uncertainty.
These skills are our not always taught and/or valued in technically focused environments
Participants see the value and key capability in leading through change and uncertainty with a new teamwork toolset.

Participants will learn and practice:

1. Conflict Management Skills: Others

   Effectively handling conflict will give you the edge you’ve been missing — learning about your own and others’ default styles will increase your conflict management effectiveness.

2. Communication Skills: Self-Awareness

   An information-processing model known as the Johari’s Window illustrates the process of giving and receiving feedback.

3. FAST Feedback – Frequent, Authentic, Specific, Tactful

   Practice this Conflict Management Workout proven to engage others with clarity, openness, compassion and behavioral skill.

Format: 3.5-hour or 6-hour workshop
For: Managers and Leaders